Terms & Conditions

In case of any concerns, please send us photographs of the items to ascertain the reason for return which can be initiated from "My Account" section. Once the return is accepted for refund, you would be contacted by our Customer Care team for product collection. You will need to retain the item with all its seals and trappings (boxes, bags, tags, stickers etc.) intact along with the Original Invoice. You can retain a copy of the Invoice for reference and future correspondence. For any further clarifications do get in touch with our friendly customer care folks.

Cancellations: 

We accept cancellation of confirmed orders till the end of next day, provided it is not been shipped. This cancellation will incur a deduction of Payment Gateway processing and service fee of 1.5% on the paid value for the transaction.

For example:

  • If you have placed an order today and you want to cancel either today or tomorrow before the product is shipped, then we will accept the cancellation with deduction of Payment Gateway processing and service fee of 1.5% on the paid value for the transaction
  • If you have placed an order today and you want to cancel the order either today or tomorrow after the product is shipped, then we will not accept any cancellation.